Patient Stories

I absolutely recommend Dr. Shao at Indiana Vein Specialists. He and all staff I have encountered over the last few months have been fantastic. Everyone takes the time to make sure you understand procedures, recovery, etc. They take the time to answer all of my questions. The overall atmosphere is very welcoming, kind, and relaxed. I did not know what to expect, but Dr. Shao and his team made my appointments, dare I say, almost enjoyable. I appreciate them all. This has been a very positive experience.

Thank-you to everyone at the Fishers office of Indiana Vein Solutions!! I never felt like just a patient because the entire staff treated me like family. I had RFA and UGS treatments on a leg blood clot. Dr. Shao, who recently joined Dr. Schoonover's practice performed the procedures brilliantly! After each treatment I walked out of the office and was immediately able to resume normal activities with absolutely no pain. Thank-you Dr. Shao!!! Many thanks also go to Katelyn who set everything up, answered all my questions, and allayed my nervousness, Nathan who did the extremely thorough ultrasounds, the tech assistances, and the wonderful, warm and friendly ladies in the front office. I even received a call the day after the procedure to check on how I was doing. I wholly recommend Indiana Vein Solutions!!!!

I have been going here for 3 years and the staff is great and Dr. Schoonover has made sure that I not only understand what treatments I have needed but that it is done on my schedule.

Everyone at IVS is great - from the techs to the Doc. We have never felt rushed. Doctor Shoonover took as much time as we needed to understand the procedures. He did a great job of explaining what was happening and why and checked 2 or 3 times to make sure we understood and didn't have any further questions. During the procedure everyone involved was friendly and professional. Their banter with each other made it obvious they get along. That is a sign of a well run practice. Everyone seems to enjoy their job. Oh, and the procedure went great.

Was welcomed and made to feel comfortable. They answered all of my questions. Were very professional.

Definitely recommend this place so happy with the results , I can’t believe I waited this long to get my varicose veins done , the staff is so friendly and big thank you to Katie for answering all my questions and being helpful !!!

Amazing experience and I highly recommend this location, surgeon, and staff. Jen scheduled my appointment within a week, walked me though the upcoming visit with patience and kindness. Vanessa had impressive skills and a warm bedside manner as she worked on my many spider veins. I will return and refer family and friends.

Amazing experience with this crew!
Beautiful office with great customer service and I have now been to both locations and they are all awesome, and the Man himself is a real gem! My procedure was almost pain free, I felt pressure a few times, and we had a great conversation throughout! I’m recommending my own son for this procedure or something similar as he is a weight lifter and has some prominent bulging in his legs at 37 years old, can not be happier with my decision and results!

I am highly recommending Indiana Vein Specialists. The staff here are very knowledgeable of the lymphatic system. They are informative and prompted. I developed Lymphedema following total knee replacement surgery. I found IVS on the internet while doing research into my issue. I did not need a referral to get an appointment here. Sara Randolph DPT, has done a tremendous job with manual displacement lymphatic massage. IVS also has the very best in compression products which are hard to find. This has been a life changing experience for me! I can now walk much better.
Edwin Starr